» Searchable Knowledge Base
Find answers in the searchable Knowledge Base
» Updates
Get the latest Updates for your Palisade software.
» User Forums
Interact with other users of Palisade products. Post questions, respond to queries, and learn from other professionals who use @RISK, DecisionTools, and more.
- Online - Get fast, personalized support from a technical specialist, utilizing our traceable Help Desk system.
- Telephone - Speak to a technical specialist Monday to Friday, 8:30 am to 5:00 pm ET. Call 1 607 277 8000.
- Personalized technical support is free with a current maintenance plan. A charge of $100 per incident ($150 for Developer's Kits) will apply to those who do not have a current maintenance plan.
» Software Activation
Read about our anti-piracy technology, how it works, and how it benefits you.
» Register
Please be sure to register your software in order to receive personalized technical support.
» Maintenance Plans
Palisade Maintenance Plans are designed to cover you should you require help operating the software or resolving errors. For more information about Maintenance Plans, please contact us
at +1 607 277 8000 or 800 432 7475 (US/Canada tollfree).
» Software Authorization
Complete the authorization procedure for your Palisade software. Please be sure to do this within 30 days of purchase.
