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Technical Support  

» Searchable KnowledgeBase
Find answers in the searchable KnowledgeBase

 

» Updates
Get the latest Updates for your Palisade software.

 

» User Forums
Interact with other users of Palisade products. Post questions, respond to queries, and learn from other professionals who use @RISK, DecisionTools, and more.

 

» Contact Us at the Help Desk

  • Online - Get fast, personalized support from a technical specialist, utilizing our traceable Help Desk system.
  • Telephone - Speak to a technical specialist Monday to Friday, 8:30 am to 5:00 pm ET. Call 1 607 277 8000.
  • Personalized technical support is free with a current maintenance plan. A charge of $100 per incident ( $150 for Developer's Kits) will apply to those who do not have a current maintenance plan.

 

» Software Activation
Read about our anti-piracy technology, how it works, and how it benefits you.

 

» Register
Please be sure to register your software in order to receive personalized technical support.

 

» Maintenance Plans
Palisade Maintenance Plans are designed to cover you should you require help operating the software or resolving errors. For more information about Maintenance Plans, please contact us at +1 607 277 8000 or 800 432 7475 (US/Canada tollfree).

 

» Software Authorization
Complete the authorization procedure for your Palisade software. Please be sure to do this within 30 days of purchase.

 

» Product Manuals
Links to manuals in PDF form are provided for your convenience. (Complete manuals in PDF form can also be found in Palisade software.)

 

 

Contact:
Palisade Corporation
798 Cascadilla Street
Ithaca, NY 14850-3239
800 432 RISK (US/Can)
+1 607 277 8000
+1 607 277 8001 fax
sales@palisade.com
Palisade Europe
+44 1895 425050
sales@palisade-europe.com
Palisade Asia-Pacific Pty Limited
+61 2 9252 5922
sales@palisade.com.au
Palisade Latinoamérica
+1 607 277 8000 x318
ventas@palisade-lta.com
www.palisade-lta.com
Palisade Brazil Ltda
+55 (21) 2586-6334 tel
+1 607 277 8000 x318 tel
vendas@palisade.com
www.palisade-br.com