Your serial number can be found in the Help > About window of your software product.

Support for Academic Users

• Students - Students using Palisade software are eligible for e-mail support only. Start a Support Ticket or write to support@palisade.com.
• Professors and IT Administrators - Faculty and staff running Palisade course licenses are eligible for telephone and e-mail support. Call +1 607 277 8000, start a Support Ticket, or write to support@palisade.com.
• Full Academic Versions - Faculty and staff using full academic versions of Palisade software with current maintenance are eligible for support. Call +1 607 277 8000, start a Support Ticket, or write to support@palisade.com.
• Cengage Textbook Users - Those using Palisade software bundled with a textbook published by Cengage should click here.