• Students - Students using Palisade software are eligible for e-mail support only. Start a Support Ticket or write to support@palisade.com.
• Professors and IT Administrators - Faculty and staff running Palisade course licenses are eligible for telephone and e-mail support. Call +1 607 277 8000, start a Support Ticket, or write to support@palisade.com.
• Full Academic Versions - Faculty and staff using full academic versions of Palisade software with current maintenance are eligible for support. Call +1 607 277 8000, start a Support Ticket, or write to support@palisade.com.
  If you are an instructor using @RISK, DecisionTools Suite, or other software as part of a course, you will automatically receive the latest version when you renew your course license. If you have a non-expiring academic copy with current maintenance, click here to request free updates and upgrades

Cengage Textbooks Bundled with Palisade Software

If you are using @RISK, DecisionTools Suite, PrecisionTree, RISKOptimizer, or StatTools that was bundled with a college textbook published by Cengage (e.g. Thomson Learning, Brooks/Cole, South-Western, Duxbury, or other imprints), you should contact Cengage for support. Academic verification will be requested, such as university, book title, and course name.

» Be sure to check your Cengage Learning textbook’s companion site for the most up-to-date information
regarding your book, at http://www.cengage.com/search/showresults.do?N=16

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