Mainstream Support for @RISK and DecisionTools Suite version 4.5 and earlier will be ending on August 31, 2010. Only Extended Support will be available for these products at that time.
Extended Support means that you will no longer be able to get complimentary assistance moving licenses, reinstalling licenses, authorizing software, resolving error messages, or with other technical issues unless you have a current maintenance plan.
If you do not have a current maintenance plan, Palisade will continue to provide an automated system for authorization of @RISK and DecisionTools Suite 4.x software, including the ability to periodically move a license to a new computer. This system is available at no charge to all users, regardless of maintenance status. If you need assistance beyond this system for license support or any other technical issues, a charge will apply.
The Palisade online technical support knowledgebase and user forums will also remain open and active sources of support.
If you have any version of @RISK or the DecisionTools Suite with a paid-up maintenance plan, unlimited technical support will remain available to you throughout the duration of your plan. In addition, as part of your maintenance plan, you are entitled to upgrade to the current version of your software at no charge.
Upgrade Now and Maintain Support
You can maintain support for your @RISK and DecisionTools software by upgrading to version 5.7 now.
"I use @RISK and cannot speak highly enough about it." Glenn Chisholm, Cisco |
When you upgrade, a full 12 months of maintenance is included. That means you will be entitled to unlimited technical support as well as all updates and upgrades that are released during that time.
» Learn more about @RISK 5.7
» Learn more about DecisionTools Suite 5.7
Contact Palisade to Upgrade
Contact us today to get your upgrade, and mention promo code: 45UPG for a special price.
800 432 RISK (US/Canada)
+1 607 277 8000
sales@palisade.com
Benefits of Upgrading
@RISK and DecisionTools Suite 5.0, released in January 2008, offered a streamlined simulation engine, greatly improved interface, and a host of new functions, features, and reporting. The current version of @RISK and the DecisionTools Suite, version 5.7, includes even more enhancements.
Upgrade now and take advantage of features like:
- Excel Compatibility: Full compatibility with Excel 2007 and 32-bit 2010, with a 64-bit update to come
- Speed: Simulations run up to 20 times faster than before, saving you time
- New Interface: Improved graphing, intuitive windows, and Office 2007-style interface saves time
- Swap Out Function: Remove @RISK functions for non-@RISK users to edit your models, improving collaboration
- @RISK Library: Share customized @RISK functions and simulation results with other users via a common database for more consistent modeling
- » See more What’s New features and short videos here
Contact Palisade to Upgrade
Contact us today to get your upgrade, and mention promo code: 45UPG for a special price.
800 432 RISK (US/Canada)
+1 607 277 8000
sales@palisade.com
