Have you always liked capability metrics, such as Cp and Cpk, and wondered what they really said? Well maybe you are not losing sleep over this issue, but like many statistics, capability metrics are used without a full understanding of their message. View this Webinar and continue your process improvement knowledge as we discuss each of these three questions. We will focus on the application rather than the theory of these capability metrics. Yes, there will be equations and the use of @RISK simulations to gain the true understanding of these indices as you lose normality.