Prices are for single-user commercial desktop licenses.
Upgrades & Updates
- Free Technical Support for 12 months via hotline or email. Technical Support hours are Monday - Friday, 4:00am - 7:30pm (New York time zone). Technical Support is available for software installation, resolving software errors, assisting with software operation, and limited model de-bugging. Technical Support is not designed for building spreadsheet models from scratch, extensive model de-bugging, or software training. These services may be obtained from our Training and Consulting department.
- Unlimited number of incidents for 12 months.
- Guaranteed 24 hour or next business day Technical Support response time.
- Free software maintenance updates, such as bug fixes or minor product enhancements.
- Free automatic full version upgrades for 12 months. Any new major releases of the covered software will automatically be sent at no charge. May be automatically renewed and billed every 12 months to ensure support never lapses.